The operator console is where conversations happen. The admin portal is where you decide how they happen. Train the AI, route the queue, design the widget, audit every agent — all from one console, built for the people who actually run the operation.
Four sections. Each one earns its place. No setting hidden eight clicks deep.
Connect unlimited domains. Configure routing, business rules, and AI training per site.
Roles, ability groups, schedules, capacity. Onboard new agents in under five minutes.
Flat-rate plans, transparent usage. See exactly what you owe before the invoice ships.
Visitor traffic, chat volume, satisfaction, agent performance — every metric you need to defend a budget.
Four boards. Real-time. Exportable. Built so you can answer the only two questions that matter — what's working, and what's getting in the way.
Where visitors come from and how they engage.
A live customizer with real preview. No CSS, no SDK, no help ticket. Two steps from blank slate to brand-perfect.
Six tested pairings — Aurora, Midnight, Canyon, Forest, Rose, Graphite. Pick one and tune from there.
Your team isn't static. Onboarding shouldn't be either. Add operators by email, assign ability groups, set schedules — they're handling chats by lunch.
We replaced Zendesk Chat, Drift, and a homegrown analytics tool with one admin portal. Per-seat pricing was eating us alive — ChatBeacon is flat. Done.
The AI handles 87% of tier-1. The portal tells me which 13% need a human. That's the entire job — no extra software, no training week.
I onboarded twelve new agents in a single afternoon. Schedules, ability groups, audit trail. Painless.
14-day free trial. No credit card. See your first conversation in under five minutes.
