✦ Ranked #1 Live Chat Platform
Plans that scale
with your ambition
Unlimited chats. No hidden fees. AI that runs 24/7. Pick your plan and go live in under 5 minutes.
✓
5 min setup
✓
Cancel anytime
✓
SOC 3 certified
🚀 LAUNCH
Launch
Perfect for startups & small teams
$39
per agent / month — billed annually
✓
Up to 4 concurrent agents
✓
Aria AI Chatbot (add-on)
✓
Track 150 visitors real-time
✓
Team chat & comments
✓
Chat history — 6 months
✓
Data security & encryption
✓
Live agent training
✓
Admin onboarding
Most Popular
Pro
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.
$18.0
Get StartedPer month, paid annually.
✦ MOST POPULAR — BEST VALUE ✦
⚡ GROW
Launch
Perfect for startups & small teams
$69
per agent / month — billed annually
✓
Up to 4 concurrent agents
✓
Aria AI Chatbot (add-on)
✓
Track 150 visitors real-time
✓
Team chat & comments
✓
Chat history — 6 months
✓
Data security & encryption
✓
Live agent training
✓
Admin onboarding
🏢 SCALE
Scale
Enterprise-grade, tailored for you
Custom
Talk to our team
✓
Everything in Grow
✓
Single-tenant dedicated server
✓
Custom SSL certificate
✓
Unlimited chat history
✓
SOC 2 / HIPAA compliance
✓
Entra ID / SSO
✓
Priority SLA & onboarding
✓
On-premise available
🚀 LAUNCH
Launch
Perfect for startups & small teams
$33
per agent / month
✓
Up to 4 concurrent agents
✓
Aria AI Chatbot (add-on)
✓
Track 150 visitors real-time
✓
Team chat & comments
✓
Chat history — 6 months
✓
Data security & encryption
✓
Live agent training
✓
Admin onboarding
✦ MOST POPULAR — BEST VALUE ✦
⚡ GROW
Grow
Perfect for startups & small teams
$64
per agent / month — billed annually
✓
Up to 4 concurrent agents
✓
Aria AI Chatbot (add-on)
✓
Track 150 visitors real-time
✓
Team chat & comments
✓
Chat history — 6 months
✓
Data security & encryption
✓
Live agent training
✓
Admin onboarding
Most Popular
Pro
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.
$18.0
Get StartedPer month, paid annually.
🏢 SCALE
Scale
Enterprise-grade, tailored for you
Custom
Talk to our team
✓
Everything in Grow
✓
Single-tenant dedicated server
✓
Custom SSL certificate
✓
Unlimited chat history
✓
SOC 2 / HIPAA compliance
✓
Entra ID / SSO
✓
Priority SLA & onboarding
✓
On-premise available
🖥 Installable / On-Premise
Own your data. Install on your servers.
All data stored in your own MS SQL Database — not across the country or the world. Perfect for banks, credit unions, healthcare, and enterprises requiring full data sovereignty.
🚀 LAUNCH
Launch
Small Business Installable
Starting at
$1,599
one-time license
✓
Up to 4 concurrent agents
✓
Team Chat: Tagging & Sharing
✓
Entra ID Ready
✓
Data security & encryption
✓
Live agent training
✓
Admin onboarding
✓
All data in your MS SQL Database
Most Popular
Pro
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.
$18.0
Get StartedPer month, paid annually.
✦ MOST POPULAR — BEST VALUE ✦
⚡ GROW
Launch
Perfect for startups & small teams
Starting at
$5,999
per agent / month — billed annually
✓
10 concurrent agents
✓
Team Chat: Tagging & Sharing
✓
Entra ID Ready
✓
Video chat
✓
Web Chat, SMS & Facebook
✓
Data security & encryption
✓
3rd-party app integrations
✓
Free admin onboarding
✓
Dedicated success manager
✓
All data in your MS SQL Database
🏢 SCALE
Scale
Enterprise Installable
Starting at
$16,999
one-time license
✓
Unlimited agents (it's back!)
✓
Team Chat: Tagging & Sharing
✓
Entra ID Ready
✓
Video chat
✓
Data security & encryption
✓
3rd-party app integrations
✓
Live agent training
✓
Free admin onboarding
✓
Dedicated success manager
✓
Web Chat, SMS & Facebook
✓
All data in your MS SQL Database
✓
OEM / White Box option available
✦ NEW — ChatBeacon + PictureData
Visual Conversational
Commerce for
Shopify & WooCommerce
A shopper says "show me a ring with a 2ct diamond, hidden halo, white 14K" — your store responds with a perfect visual match. No filters. No menus. Just magic.
"We're moving from static search to smart, guided discovery. PictureData lets your chatbot see your products the way a human would."
— Eric Weber, Founder & CEO, SmartMax Software
🔮 WooCommerce
🛍 Shopify
$
139
/month
$295 one-time setup & onboarding
✦
Visual product display in chat
✦
Real-time inventory sync
✦
NEW- Al Compare (side-by- side)
✦
Smart product tagging
✦
Multi-language support
✦
Natural language product search
✦
AI product recommendations
✦
NEW- Al Describe (vision analysis)
✦
Conversion analytics
✦
Priority onboarding
🛍
Live Inventory
247 products synced
📈
+34% Conversions
vs. traditional search
⚡
<0.8s Response
AI-powered retrieval
🔥 Just Launched — PictureData AI Vision
Your products just got
smarter than your catalog.
Two groundbreaking AI capabilities that turn every product image into a rich, intelligent selling tool. No competitor has this. No one's even close.
NEW
⚖️
AI Compare
Side-by-side. AI-analyzed. Decision made.
A visitor selects two products and PictureData's LLM reads both images — not just metadata — and delivers a detailed visual comparison with a personalized recommendation based on what the shopper is actually looking for.
How it works
1
Visitor selects two products from chat results
2
AI vision reads both product images in real time
3
LLM generates detailed comparison — materials, style, craftsmanship, value
4
Personalized recommendation based on the visitor's stated needs
The killer: Your competitors show a comparison table. PictureData actually sees the products and tells the customer why one is better for them. That's a sales associate in a chat bubble.
NEW
⚖️
AI Describe
Better descriptions than your team writes.
One tap — PictureData's LLM analyzes the actual product image and generates a rich, detailed description that surpasses anything a human typed when the item was added to inventory. Color nuances, materials, design details, styling suggestions — all from the image itself.
How it works
1
Visitor taps "Tell me more" on any product
2
AI vision analyzes the product image at pixel level
3
LLM generates a rich description — details your catalog never had
4
Visitor gets expert-level product knowledge instantly
The killer: Most product descriptions are written once, by someone in a hurry, and never updated. PictureData AI sees what's actually in the image — craftsmanship, color gradients, textures, design elements — and describes it better than your best copywriter. Every. Single. Time.
⚡ Power-Ups
Supercharge any plan
Optional add-ons that turn your chat into a conversion machine.
🤖
AI Assistant — AI Chatbot
OpenAI + AgentKit. Trains on docs, website, PDFs. 24/7 responses with human handoff.
$1,599
/year
+$499 one-time setup
👁️
CoBrowse & Screen Share
Native real-time visual support. Session recording, playback, highlighting & markup.
$25
/agent/month
Introductory pricing
💬
SMS Messaging
Agents chat via SMS from the operator app. Connect your landline or Twilio number.
$85
/month/number
Requires Twilio account
🔐
Microsoft Entra ID
SSO with Active Directory. Unified identity & enterprise access control.
$7
/month
Requires Entra ID seats
Calculate your investment
Stop paying for conversations
See how ChatBeacon compares
Feature
ChatBeacon AIX
Tidio
LiveChat
Pricing model
Per seat — unlimited everything
Complicated quotas
Per-agent + add-ons
Human + AI chats
✓ Unlimited
Limited by plan
Limited by plan
AI models
AgentKit + OpenAI
Lyro only
Basic canned AI
CoBrowse
✓ Native
Third party
Third party
PictureData Visual Shopping
✓ Exclusive
✗
✗
Hidden fees
✓ None
Yes (overages)
Yes (add-ons)
On-premise option
✓
✗
✗
Setup
Concierge-guided
DIY
Complex
Your customers are waiting.
Let's go live.
Free 14-day trial. No credit card. Set up in under 5 minutes.
AI-powered live chat and chatbot platform. Built in the USA. Trusted since 2005. Cloud or on-premise deployment.
Made in the USA
© 2026 SmartMax Software, Inc. All rights reserved. SmartMax does not own any of the third-party trademarks, all represented brands own their respective copyrights and trademarks, and their use does not imply any endorsement or affiliation.
