Livechat

Bring the Noise

Live chat is not only a convenient feature for your website. It’s a vital component to your ...

Product & AI Insights
📅
August 25, 2023
12:00 am
Live chat is not only a convenient feature for your website. It’s a vital component to your business as a whole. Maybe you’re considering integrating live chat into your website. Maybe you haven’t even thought about it. Either way, we have almost twenty years of experience with this stuff, so let us tell you just a few reasons why you need to hop aboard the live chat train with ChatBeacon
💡

SAVE MONEY.

Let’s be honest, this is the biggest selling point. With live chat, your operators can handle several engagements at once. Hire fewer representatives without sacrificing the quality of your customer service.

SAVE TIME.

It’s been estimated that the average person spends approximately 43 days of their life on hold. Ain’t nobody got time for that! Live chat gives your customers immediate access to you, without all the elevator music.

INCREASE SALES.

Studies show that live chat can significantly increases sales. Not only are your customers more likely to make purchases when they have you right at their fingertips to give them guidance, they’re more likely to come back again and again.

PEOPLE LOVE IT.

90% of consumers find live chat to be extremely helpful. According to a study conducted by ATG Global Consumer Trend, a “Live Chat” button instills a sense of confidence in your business, whether your customers use the feature or not.

The bottom line? Your customers need you. So you need us.

For more information on our products or to schedule your free demo today, visit our demo page. We’re in the business of communication, so we’d love to chat with you!

347
Total Chats
45s
Total Chats
95%
Total Chats
Ready to see AI in action?
We'll build a custom chatbot demo with your content in under
5 minutes.
ChatBeacon Team
Product insights, AI trends, and practical guides from the ChatBeacon team. Building customer engagement tools since 2005, based in Tulsa, Oklahoma.
View all posts →
← Previous Article
Next Article →
Browse by Topic

Get the latest AI insights in your inbox.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.