Features

The Future is Now with Peek Messaging

With peek messaging, your chat operators can preview what your customers are typing in real-time

Product & AI Insights
📅
August 24, 2023
12:00 am
💡

Okay, so we may not be psychic, but we can definitely read minds. With live chat by ChatBeacon, you can too!

Behold, your very own crystal ball. We call it “peek messaging.” This simple, yet revolutionary feature saves you and your customers valuable time.

With peek messaging, your chat operators can preview what your customers are typing in real-time, before they even press “send.” This gives them the opportunity to prepare their response ahead of time, cutting down chat time significantly. Your customers will marvel at your rapid responses and your operators will love the efficiency. Everyone wins. Everyone, that is, except for your competitors!

347
Total Chats
45s
Total Chats
95%
Total Chats

Peek messaging is just one of dozens of features ChatBeacon AIX offers. For more information about our products, or to schedule your free demo, hop on over to our product page or start a chat. We’d love to talk with you!

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ChatBeacon Team
Product insights, AI trends, and practical guides from the ChatBeacon team. Building customer engagement tools since 2005, based in Tulsa, Oklahoma.
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